Invoice pane gone in 8.5R13 and onwards

IK

Ingar Karlsen 13 May 2020

Hi

From 8.5r13 (Online) it seems that the Invoices pane has disappeared when eiditing a ticket.

The invoice types are still there, but moved from Customer Service settings to CRM Admin client (Tickets menu)

Is this a bug or a changed functionallity? Do we have to change the Edit ticket screen?


RE: Invoice pane gone in 8.5R13 and onwards

RE: Invoice pane gone in 8.5R13 and onwards

Mikael Månsson 3 Sep 2020

RE: Invoice pane gone in 8.5R13 and onwards

Jan Bonde 25 Oct 2020

RE: Invoice pane gone in 8.5R13 and onwards

David Hollegien 26 Oct 2020

RE: Invoice pane gone in 8.5R13 and onwards

RE: Invoice pane gone in 8.5R13 and onwards

Frode Lillerud 28 Sep 2022

Giedre Varne
28 Sep 2022
Hi Frode,

Yes, it is possible to toggle it in Online. Just send the request to our Support.