Possible to show sales udef in service?

Thanks :-)

Hi,

Yes this should be possible, should be something like ticket.cust_id.contact_id.userdef_id.string05. 

Hi Michel!

It is a short text field on company. Is that possible to show?

Anne Lene

Hi,

Depending on what kind of udef it is possible to show it using dot syntax. Ie person.userdef_id.string05

Hi,

Unfortunately it is not possible to show value other than id for udlist using dot-syntax. 

It is possible to programmatically add field to card profiles, but perhaps not solution you are looking for.

Hi

Just to add to Anne Lene's question, is it possible to display the name of a udef list value using dot syntax?

I was hoping you could do it like this: "ticket.cust_id.contact_id.userdef_id.long07.UDList.UDList_id.name" but I guess that's not how it works.

Hi

Anyone know what types can be used.

I tried a checkbox on company card and added ticket.cust_id.contact_id.userdef_id.cl06 but got an error message.

Best regards

Ole

Hi Donatas

That works, thank you very much.

For now, I'm good to go and aware that its the type that I should use and not the variable name.

Best regards

Ole

Hi Ole,


Can you please try this variable ticket.cust_id.contact_id.userdef_id.long06, it should work. 

But it is important to mention that it will give only ID of the value, but not the name. 
We have a bug registered for this
https://community.superoffice.com/en/product-releases/bugs-wishes/product-issue/?bid=48044