Hello
A colleague tries to open emails that are archived to SuperOffice.
Unfortunately she gets the following error message.
The weird thing is, it's not for all emails but like 80% of them.
Does anyone know what this error message means and what we can do to fix it?
We already tried to:
Uninstall mail link and webtools + Reinstall. (with outlook closed)
Thx in advance
All Replies (1)
Hi Nils,
Check if Outlook is configured as the default e-mail client and that the file extensions .msg and .eml are linked to be opened by outlook by default.
If that is correctly linked, you can try removing SuperOffice WebTools + Maillink, run a repair on the Office installation and then reinstall SuperOffice WebTools + Maillink
23 Jun 2023 | 02:42 PM
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