Mandatory fields blocking even when not in layout



I use three differents sales layout for different product lines.

One of the product line requires specific mandatory fields to be filled out, the other ones don't.

If I want to use a different layout, I cannot save my sale as the mandatory fields (which are not in the actual layout) are not entered.

How to solve this?

13 Feb 2024 | 07:33 AM

All Replies (2)

Hi Roger,

I would recommend initiating a support request through SuperOffice. This can be easily done by following these steps:

  • Open SuperOffice.
  • Navigate to the "Help" menu.
  • Select "Contact Support" from the dropdown menu.

Additionally, if you could provide screenshots of your various sales layouts, it would greatly aid in understanding your specific needs and preferences. 
Thank you

13 Feb 2024 | 01:16 PM
Hi Donatas,
Thanks for the input, I've contacted the Support and it seems it's a known bug.
Kind regards,
14 Feb 2024 | 02:03 PM

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