Deleting multipple cases

EU

Erik Ola Ulvestad 7 Jun 2022

Hi. Where has my option for deleting multipple cases gone?


RE: Deleting multipple cases

Samuel Holmström 8 Jun 2022

EU

Erik Ola Ulvestad
8 Jun 2022
Well, there used to be a "handle multiple cases" feature and then you would select 'delete'. Has this feature been removed?
The intention is to bulk delete cases for e.g. auto-reported communication faults.

RE: Deleting multipple cases

Samuel Holmström 8 Jun 2022

EU

Erik Ola Ulvestad
8 Jun 2022
"Batch managment" is not visible to me, neither for a single case or multiple. Off course it only makes sense for a batch of cases, not for sinlge cases. Maybe it is a configuration issue?

RE: Deleting multipple cases

Michel Krohn-Dale 8 Jun 2022