Supporting a sales agent with a sheet/report of customer profile (like 'Preview)

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Challenge:

 

A company (using SO) relies partly on agents in regards to sales.  In support of this, they want, in short to:

Create an excel sheet/report/overview, that can be emailed to the agent with a ‘profile’ that include all contacts for the company, all PROJECTS that is associated with the company, and all sales that are associated with that company.  Think a variation over the ‘preview’ idea on the company card (in this particular case, activities are not relevant, but, contacts are).

“selections’ does not quite provide such an overview.  Something for a CS template perhaps ? (i.e some variation over the thinking/design that sits under the ‘Preview’.

Ideas/suggestions/examples would be appreciated.

 

 

7 Feb 2022 | 08:10 PM

All Replies (1)

Hi Eirik, i recently made an alternative "print" feature for a customer, that missed being able to print an appointment with userdefined fields for their service representatives. I made it so that it appears on each of their appointments when they are opening it, and automatically prints the moment the page is loaded. 

I also previously made integrations to a third party api like https://www.convertapi.com/ in order to reliably convert from html to pdf, for then being able to email that pdf to a specified receipient afterwards. Maybe a combination of those two ideas could do the trick?

 

If it does not have to be a pdf, but an email, maybe a simple CS template with custom variables send out by a crm script could do the trick.

 

Let me know if it's something you would like to have demonstrated, it's a bit hard to explain in further details without making the whole solution. But i think it would be fairly simple to make :)

8 Feb 2022 | 03:42 PM

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