Logged in and Logged out time shown the same and time online is 0 in Service
Status: Not prioritized
Description
- In service module go to Statistics > Login statistics
- Search for users login details
Observed that: Logged out and Time online is not showing correct. Logged out is the same like Logged in time and Time online is shown as 0.
Expected that: Logged out and Time online to show correct information.
info
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Details
| Issue id | 12140 |
| Registered | 29 Mar 2021 |
| Last modified | 20 Dec 2024 |
| Severity | Medium |
| Area | Service |
| Status | Not prioritized |
| Target release | |
| Type | Bug |
Comments
Thank you for taking the time to report the issue. After careful consideration, we have decided not to address this bug at this time. Our decision is based on one or more of the following reasons:
1. Limited Impact: While we understand this issue affects your experience, it has a minimal impact on the overall functionality of the system.
2. Priority and Resources: Higher-priority tasks or strategic goals take precedence, and this issue does not align with our current focus areas.
3. Workaround Available: A viable workaround exists, reducing the need for an immediate fix.
We appreciate your understanding and continued support. This decision allows us to focus our resources on delivering greater value to all our users.