EventData: Input values are missing in 'triggered dialogs'

Status: Solved

Steps to Reproduce
Tested and reproduced in: 

Mobile CRM v11.1.4 - Build: 94351340

 iPhone 14 Pro iOS 26.1

Pre-conditions:

Create a script, example: 

 

#setLanguageLevel 4;

EventData ed = getEventData();

 

String buttonOne = ed.getInputValue("one_button");

String buttonTwo = ed.getInputValue("two_button");

String intInput = ed.getInputValue("one_integer");

String textInput = ed.getInputValue("one_textinput");

String dtInput = ed.getInputValue("one_datetime");

Map params;

 

if (buttonOne == "") {

  EventDataDialogDefinition dialog;

  dialog.setType("okcancel");

  dialog.setTitle("dialog one");

  dialog.setPrefix("one_");

  dialog.addInteger("integer", "My Integer", 3);

  dialog.addDateTime("datetime", "Date");

  dialog.addText("textinput", "Enter text");

  ed.showDialog(dialog);

 

} else if (buttonOne == "ok" && buttonTwo == "") {

    EventDataDialogDefinition dialogB;

    dialogB.setWidth(600);

    dialogB.setHeight(300);

    dialogB.setTitle("dialog two");

    dialogB.setType("okcancel");

    dialogB.setPrefix("two_");

    dialogB.setMarkdown("Test markdown <hr>");

    params.insert("pInt", intInput);

    params.insert("pD", dtInput);

    dialogB.addLabel("intL", intInput);

    dialogB.addLabel("dtL", dtInput);

    dialogB.addLabel("textL", textInput);

    ed.showDialog(dialogB);

  return;

} else if (buttonTwo == "ok") {

    return;

}

 

1. Go to Settings and maintenance > Lists > Task menu > create task menu for contact entity using the CRMScript that was created in pre-conditions: 

Afbeelding met tekst, elektronica, schermopname, software  Door AI gegenereerde inhoud is mogelijk onjuist.

2. Go to Mobile CRM > Contact > run the task

3. Fill all input fields and click Ok

4. Check results in the second dialog screen and script tracing

 

Expected result:

  • All current contact entity values should be returned as inputValues (same as in Desktop)
  • All dialog input fields should be returned as inputValues, e.g.:
    • Integer
    • dateTime
    • textInput

Actual result:

In Mobile CRM, these input values are missing (see tracing screenshot). When compared to a desktop.

Mobile - trace:

Afbeelding met tekst, schermopname, software, nummer  Door AI gegenereerde inhoud is mogelijk onjuist.

 Desktop - trace:

Afbeelding met tekst, schermopname, menu, nummer  Door AI gegenereerde inhoud is mogelijk onjuist.

 Mobile (result):

Afbeelding met tekst, schermopname, software, Besturingssysteem  Door AI gegenereerde inhoud is mogelijk onjuist.

Desktop (result):

Afbeelding met schermopname, tekst, software, nummer  Door AI gegenereerde inhoud is mogelijk onjuist.

 

Comments
Details
Issue id 89507
Registered 19 Nov 2025
Last modified 19 Dec 2025
Severity Critical
Area Mobile
Status Solved
Target release Mobile CRM 11.1.5
Released date 6 Jan 2026
Type Bug