TicketAgent GetTicketEntity fails when category msg_closing_status value is higher than 3.
Steps to Reproduce
WCF client tries to cast msg_closing_status value to the TicketCategoryClosingStatus Enum, which isn't correct (anymore, in an earlier release this was changed so you can set a specfic status).
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|Registered||15 Jun 2021|
|Last modified||11 Feb 2022|
|Target release||SuperOffice 9.2 - R10|