Custom log entry's not shown in new log view

Status: Solved

Description
I'm trying to add a log entry on a ticket from ejscript using ticket.log().
The log information is not shown on ticket.fcgi?_sf=0&action=listTicketLog2 (the new Log format), but it appears in ticket.fcgi?_sf=0&action=listTicketLog (the old Log format).
Below is screenshots from the old and the new logs on the same ticket.

Image
Comments
Details
Issue id 15482
Registered 12 Jul 2021
Last modified 1 Sep 2021
Severity Medium
Area Service
Status Solved
Target release CRM Online 9.2 - R11
Released date 31 Aug 2021
Type Bug