Custom log entry's not shown in new log view
Status: Solved
Description
I'm trying to add a log entry on a ticket from ejscript using ticket.log().
The log information is not shown on ticket.fcgi?_sf=0&action=listTicketLog2 (the new Log format), but it appears in ticket.fcgi?_sf=0&action=listTicketLog (the old Log format).
Below is screenshots from the old and the new logs on the same ticket.

info
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Details
Issue id | 15482 |
Registered | 12 Jul 2021 |
Last modified | 1 Sep 2021 |
Severity | Medium |
Area | Service |
Status | Solved |
Target release | CRM Online 9.2 - R11 |
Released date | 31 Aug 2021 |
Type | Bug |
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