• 8795
  • 9 Aug 2017
  • 15 Feb 2021
  • High
  • Marketing
  • Reported
  • Bug

Steps to Reproduce

1. Create a company with an e-mail address

2. Create dynamic/static selection and add the company with the e-mail address

3. Create a mailing with the unsubscription link

4. Go to the Recipients tab, Choose the option 'Include companies', add the selection of the company in the Recipients tab and send the mailing

5. Open the e-mail as a recipient and click in the unsubscription link:




Observe that: there is an error message 'Could not find the customer information'


I expected:  the unsubscription link to work with company e-mail addresses.


[2018.08.16: manue]

Bug is registred on 9 August 2017 (last year), GDPR is from May 2018 - it's kinda important to have this fixed now ... 

[2020.12.02: m]

Still no fix ?