SuperOffice Copilot: AI for smarter business

Published by Ragnhild Sheehan, 20 Jan 2025

Your smart new assistant is here!

Why SuperOffice Copilot? 

Let’s face it: AI isn’t just some futuristic buzzword anymore. It’s here, and it’s powerful. In fact, 90% of commercial leaders plan to use generative AI “often” over the next two years. It’s no longer a question of if AI will change the way we work—it already has. Companies investing in AI are seeing impressive results, including a revenue bump of 3-15% and a sales ROI improvement of 10-20% [2023, McKinsey and Company]  

At SuperOffice, we’re joining this transition with SuperOffice Copilot, your new AI-powered assistant that works right inside your CRM. SuperOffice Copilot isn't about adding more tasks or complexity to your day—it's about simplifying everything, so you can focus on what truly matters: building relationships and growing your business. 

With AI working behind the scenes, you can spend less time on repetitive tasks and more time focusing on what really matters—connecting with your customers and growing your business. 

What is SuperOffice Copilot? 

SuperOffice Copilot gives you AI-features within SuperOffice​, built on a platform of AI-services, available when you need it. SuperOffice Copilot isn’t about flashy new features—it’s about giving you tools that make a difference in your daily work. Here’s what’s included: 

  • AI Chat: Got questions? AI’s got answers. Get quick, accurate responses to common queries such as who a customer is, who their competitors are, etc. – speeding up your workflow. 
  • Text generation: Whether you’re crafting an email or creating a proposal or a pitch, SuperOffice Copilot can generate polished, personalized communications for you in seconds.  
  • Summaries: Stay ahead with a summary of your day, or a quick recap of a request: Get a quick rundown of upcoming meetings, key details about customers, and a checklist of to-dos. It's like having your own personal assistant who knows exactly what you need to stay ahead.  
  • Customer-first ticket management: Quickly generate concise summaries for smoother ticket resolution. Your team can respond faster and more accurately, providing better customer service. 
  • Integrated in the side panel for quick, easy access throughout the CRM in modules such as contacts, diary, sales and projects – with real business values. 
  • AI sparkle button available across SuperOffice appointments and tickets for instant AI support. 

 

SuperOffice Copilot

 SuperOffice Copilot in action: Benefits to expect 

When it comes down to it, SuperOffice Copilot isn’t about adding complexity—it’s about making your life simpler, more efficient, and more productive by saving you time and effort. Here’s some ways Copilot can change the game for you: 

  • Get insights swiftly: Need insights? AI can gather them 50% faster [2023, MIT], so you can make quicker, smarter decisions. 
  • Make time for what matters: Copilot helps you be more productive, so you can spend more time doing the things that matter most—like closing deals and building relationships. 
  • On-point communication: Whether you’re sending an email or preparing a pitch, SuperOffice Copilot ensures your communication is clear, effective, and tailored to your audience. 
  • Cost-effective AI capabilities: no need for additional investments outside of SuperOffice. 

Ready to get started with SuperOffice Copilot? 

If you’re ready to embrace the future of CRM, here’s how to get started with SuperOffice Copilot: 

  1. SuperOffice online: Log into your SuperOffice account. 
  2. Admin prerequisites: Users must have administrator rights to access the AI features. 
  3. Go to “Settings and maintenance”. Click on “licenses”, then make sure you are in the status tab. Finally, click the “Feature labs” button. This will take you to a webpage where you can add SuperOffice Copilot. 
  4. Start using SuperOffice Copilot: Begin transforming your business and building smarter, more efficient relationships. 

FAQs: 

Q: How is data security when using SuperOffice Copilot? 

A: Our AI enhancements operate with the highest standards of data protection​. It is fully compliant with relevant data protection regulations, safeguarding your information at every level​. 

Q: How does it compare to using other AI services? 

A: SuperOffice Copilot is built on the same language model as ChatGPT. The difference is that with SuperOffice Copilot you get the advantage of having AI-capabilities inside your CRM. This also means there is no need for changing back and forth between AI-tools when using SuperOffice Copilot; no more copy and paste between different software to leverage generative AI. 

Q: What does it cost? 

A: In this phase, SuperOffice Copilot is free of charge. There might be changes in the pricing of our AI services at a later stage.