How do I change our own company's name in SuperOffice CRM?
Updated on 29 Dec 2023How do I change our own company's name (on the main company card and in the licence) in SuperOffice CRM?
To change your company's name in SuperOffice CRM please follow the steps below:
- Request a name change service from your Account Manager at SuperOffice or your local subsidiary by email:
- Receive confirmation that your company's name has been changed in our licence system.
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The customers who work with version 8 or newer - licence information, which holds a new company´s name, will be updated automatically after logging into the Settings and Maintenance.
The customers who work with version 7 or older - licence must be updated manually, please read this FAQ to learn how to do it. Please do it within 6 days after receiving the name change confirmation.
Note!
- After a customer receives a notification from SuperOffice that their company´s name has been changed, they have to log in to Settings & Maintenance within 14 days.
- If you did not follow the above described procedure you'll get an error "Licence not found" when your licence needs to be updated.
More information:
If you get any error after updating your licence you can check these FAQs:
- For SuperOffice 8.x What to do when I get an error when licence information is being updated?
- For SuperOffice 7.x What to do when I get an error while fetching licence manually?
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