How do I disable or enable access to all company’s support requests in SuperOffice Service?
Updated on 28 Dec 2025One of our customers’ employees contacted us and asked to get access to all of his company’s support requests in our customer portal. How do we set it up in SuperOffice Service?
To permit (or remove) access to all customers’ support requests, please follow the steps below:
- Navigate to the contact who should get (or whom you want to remove) access to all their support requests, click on the task button, and then Manage customer center user.

- Mark Company to allow access to the requests.

Now the contact has full access to all the company’s support requests. If you want to remove access, simply deselect this option.
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