How do I register a support request from within SuperOffice CRM?
Updated on 13 May 2025What is the easiest way to register a support request to SuperOffice Support?
If you use any type of SuperOffice CRM which is newer or SuperOffice 8 you can easily submit a new support request within your SuperOffice CRM by following the steps below. Follow the steps below to learn how to do it:
- Click on the Help (1) button and in the drop-down menu click Contact support (2).
- In the Register request screen, fill in all the required fields: Choose the topic you need help with (1) and write your question or describe the situation you are experiencing (2). On the right side of the screen, you will see the FAQ suggestions (3) that are selected based on your problem description.
- You can click on the FAQ title and read it in the same window without losing the description you already wrote.
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If the FAQ did not help, then fill in the field Tell us a bit more about your issue (4) so that support can help you faster.
- Click the Send (1) button. Once the request has been registered, you will get a pop-up confirmation screen. You can then Close (2) the screen.
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