How do I start a remote support session with SuperOffice support on my phone?

To start a support remote session, with SuperOffice support, please follow the steps below:

1. Download Teamviewer QuickSupport app, which will let a support agent access your phone.
    
   • To download a remote support app on Android mobile operating system, open Google Play, find an app called "Teamviewer QuickSupport" and click on the Install button.
     
     
     
     Note! If you read this FAQ on your mobile, click here to download a Teamviewer QuickSupport app.
      
   • To download a remote support app on iOS mobile operating system, open App Store, find an app called "Teamviewer QuickSupport" and click on the Install button.
     
     Note! If you read this FAQ on your mobile, click here to download a Teamviewer QuickSupport app.
      
2. Open a remote session initiation e-mail, which a support consultant sent you, on your phone and click on the remote session link.
   
   
   
   Note! If you cannot open an e-mail on your phone, please type in the remote session link in your phone internet browser.
    
3. The link will open an application of Teamviewer on your phone, please wait before the support agent will initiate connection.
   
   
    
4. When support agent will initiate a session, you will be asked to allow a session, click on Allow, to give an access to your phone.