How do I use a spell-check while working with the requests in SuperOffice Service?

Updated on 21 Mar 2022

How do we set up a spell checker that would be correcting the language of our replies in SuperOffice Service?

There are two ways how you can use a spell check feature in SuperOffice Service:

 

Use a browser spell check feature​ or third-party plugins

SuperOffice CRM does not have an integrated spell-check option. However, there are multiple ways how you can correct your texts by using integrated internet browser spell check or third-party plugins.

For example, the Google Chrome browser has an integrated spell-check function that works with SuperOffice. Please follow the steps below to enable it:

  1. Click on  and open the Settings section.


     
  2. Click on the Languages (1) section and enable (2) the Spell check. You can choose to use Basic or enhanced (3) spell check.


     
  3. Now you can simply press the CTRL button on your keyboard and right-click on the misspelled word with the mouse. Then you will get the browser dialog with the correct spelling suggestions.


Note! 

  1. The setting in the Registry table reg_id=269 line must be set to 1 for the browser spell-check to be able to work.
     
  2. SuperOffice is not responsible for any damage arising from or related to the use of internet browsers or third party plugins.

 

Use out of the box Service functionality for a spell check (only in SuperOffice Onsite version 8)

  1. For the text editing, SuperOffice CRM is using a module CKEditor. It has limited spell check functionality. When you right-click on the word with the mistakes, you get a function menu.
  2. To get a dialog for the spell check you need to press on the ABC button at the bottom of the editor menu and select your language.


     
  3. Then you get a dialog where you can change words with mistakes and include new words in your dictionary. 

 

 

 

More information:

FAQ: What to do when spell check does not work as expected?

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