What to do when I cannot send an e-mail and get a notification "No current e-mail account" on my Mobile CRM app?

The message pops up when your e-mail account is not configured in SuperOffice CRM. Please follow the steps below to configure them:

1. Click OK on the information message and you will land on the E-mail settings screen.
   
   
    
2. Tap on the E-mail client field and there you can choose to use either System default (1) or SuperOffice (2) e-mail client.
   
   
    
   • The next time you send an e-mail you will get an option to choose the default system e-mail application when you choose to use the System default e-mail client.
     
     
      
   • Please follow the instructions below when you choose to use the SuperOffice e-mail client:

• When your default e-mail client in SuperOffice CRM is SuperOffice, please follow the steps in the relevant FAQ:
   
  • How do I start using the SuperOffice Inbox?
  • How to set up my Gmail email account with the SuperOffice Inbox?
  • How to set up my Office 365 email account with SuperOffice Inbox?
     
• When your default e-mail client in SuperOffice CRM is Microsoft Outlook, please follow the steps below:
   
  1. Click on  button and choose Local settings.
     
     
      
  2. Choose the SuperOffice CRM option and click the OK button.
     
     
      
  3. Configure e-mail client following the instructions in the FAQ above.
      
  4. Repeat the first two steps of this part and reset your e-mail client back to Microsoft Outlook.

More information

FAQ: How do I send an email or an SMS to a contact from my Mobile CRM app?