Which SuperOffice references should I remove when doing advanced reinstall of SuperOffice WebTools and/or MailLink?

Note! Editing the Windows registry and AppData folder can permanently damage your computer or server (if you work on Citrix/Terminal Server), so do not delete or adjust any key or file if you don't know specifically why you are doing it.

To do an advanced (clean) SuperOffice WebTools re-installation, follow the steps below:

1. Uninstall SuperOffice WebTools from the Programs and Features, check this FAQ if you are not sure how to do it.
    
2. Some of the old references, after uninstalling SuperOffice WebTools, can be found in the AppData folder and in the Windows registry. 

To remove references to the old WebTools installation from an AppData folder, follow the steps below: 

1. Navigate to the C:\Users\[user]\AppData\Local\SuperOffice
    
2. In the SuperOffice folder, you should find a SuperOffice 7 Web Extensions folder, which you have to delete.
   
   
    
3. Navigate to the C:\Users\[user]\AppData\Roaming\SuperOffice
    
4. In the SuperOffice folder, you should find the MailLink and TrayApp folders; delete them.
   
   

To remove references to the old installation from the Windows registry, follow the steps below: 

1. Open the Windows Registry Editor (also known as "regedit") by searching for it in the Taskbar and typing "Regedit".
   
   
    
2. Click on Edit and Find.
   
   
    
3. In the Find what field, type in superoffice and click Find Next, it will find registry keys, which have the keyword "SuperOffice" in the name.
   
   
    
4. Select the key, right-click on it, and choose Delete.
   
   
    
5. Repeat step 3 until the registry is cleaned up from SuperOffice keys. To do a cleanup faster, you can use the F3 button, which is a shortcut to search the last search string faster.    

 

More information

Docs: Technical overview on SuperOffice WebTools