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How to replace the Reporter feature
Get insights into how you're using Reports today and use this into new ways of creating reports in SuperOffice.
11/19/2024Product Roundup October 2024 | Latest on Flows, Service updates, and what’s coming next
This Product Roundup covers the latest updates and improvements, including: - Follow-up dialog: A new way to register activities. - Column calculations: Perform calculations like sum and average directly in columns. - New SuperOffice Service: Enhancements and updates since the initial release. - Pilot program updates: Insights on Copilot, Custom Objects, and other ongoing pilots. - Flows for Marketing Premium: Discover the new automation engine designed to elevate your marketing. Plus, get a sneak peek at what’s coming next! Learn more about Flows for Marketing Premium here: https://www.superoffice.com/content/crm-marketing-premium/ ____________________ SuperOffice is a modern CRM solution that helps you build strong, long-lasting relationships and turn them into revenue. Get started at https://www.superoffice.com/!
11/06/2024Product Demo | Flows for Marketing Premium
Discover Flows for Marketing Premium in this quick demo! Get an overview of the editor and see how this powerful automation engine can transform your B2B customer journey—from lead management and nurturing to streamlined follow-ups. Learn more here: https://www.superoffice.com/content/crm-marketing-premium/ ____________________ SuperOffice is a modern CRM solution that helps you build strong, long-lasting relationships and turn them into revenue. Get started at https://www.superoffice.com/!
11/06/2024Introducing the improved Follow-up experience
The SuperOffice Diary, more than a calendar, is your key to efficient time management and robust communication tracking. In the latest update, we've enhanced the Follow-up dialog to streamline the creation of appointments and tasks. Discover how.
05/21/2024App-ify your SuperOffice with GetAccept
GetAccept: Streamline Agreements and Close Deals Faster! Tired of chasing signatures and wasting time on approvals? GetAccept by SuperOffice is here to revolutionize the way you close deals! Get started today! Visit the SuperOffice App Store to learn more about GetAccept. https://appstore.superoffice.com/ ____________________ SuperOffice is a modern CRM solution that helps you build strong, long-lasting relationships and turn them into revenue. Get started at https://www.superoffice.com/!
05/02/2024Latest forum posts
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Pierre Van MeverStaff
Hi Frode, glad to hear that Activity Folders is working well for you! 🎉 You might also find some helpful tips and tricks in our Knowledge Base – definitely worth a look for getting the most out of it. Here’s a quick link: Quick-start guide for SuperOffice admins . Enjoy exploring!
14 Nov 2024 | 02:41 PM -
ok, i try to get this list with SearchEngine.
8 Nov 2024 | 07:43 AM -
Frode BerntsenStaff
Thank you for your feedback report We have submitted the issues to our development team for further evaluation and resolution It is now registered as Wishes, the ID are: 67286, 67287
7 Nov 2024 | 08:54 AM -
Thank you very much :)
30 Oct 2024 | 11:08 AM -
Eivind FastingStaff
Hello Jianchun, We always recommend developers use try/catch when writing code, and you can elevate your developer experience by adding the logging helper-method to produce logs that are easier to navigate through. Example usage: #setLanguageLevel 4; #include "lib-log"; //This is the log-helper-method-library, but you can include this in your code directly if you want String mainMethod(){ return "foo"; } try { String bar = mainMethod(); } catch { printLine("Exception caught: " + error); printLine("...at " + errorLocation); log(406, 5, "Exception caught: " + error, "...at " + errorLocation); // Uses the logger-method from the include } The try/catch will mean your code will no longer crash, and you can catch the error and/or even implement notifications. I also recommend you look at the option to activate trace on your script, but check the box "Only save if there is an unhandled exception" and use `forceSaveTrace(true)` in your catch-block. Have a SUPER day! //Eivind
29 Oct 2024 | 07:44 AM -
Hi Tony, sorry, just noticed there was another reply - that also comes in very handy, thank you very much!
22 Oct 2024 | 09:50 AM -
David HollegienPartner
I see that that issue is classified as a wish, so this is intended behavior? Then the tooltip text should be changed. Or even better, the use case of using UDef fields/custom objects in combination with "compare to period" should be supported 😃
18 Oct 2024 | 06:08 PM -
Povilas BikmanasStaff
Hi Thomas, try logging into the community page for bugs and wishes and then try checking the bug shared previously by Bas.
17 Oct 2024 | 06:11 AM -
Frode BerntsenStaff
Exciting update for pilot users: New version 3 released this week! We are delighted to announce the release v3 of Custom Objects available this week for our pilot users. As we continue to enhance your experience, this update introduces new features and improvements. Here’s what’s new in v3 (Release 10.3.9): Customize Archive layout containing Custom Objects in the Screen Designer. New component to show, edit and delete an item from Extra Table. Create a trigger on loading a Custom Object to pre-fill fields based on CRMScripts. Read more in the overview of Custom Objects Stay tuned for further updates as we continue to introduce more features in future releases. Enjoy the new capabilities in Custom Objects version 3!
11 Oct 2024 | 01:24 PM -
Frode BerntsenStaff
How does SuperOffice AI translation for requests/appointments work? SuperOffice AI automatically translates text based on the language your SuperOffice is set to. For example, if you're using SuperOffice in Swedish and encounter text in English, the AI will translate from English to Swedish. There is no need to manually choose the language, as it adapts to your current SuperOffice language settings. How does SuperOffice AI determine which text to translate or edit? SuperOffice AI will work with either selected or unselected text based on your input. If you highlight specific text in an activity dialog or request, the AI will focus on translating or editing only that marked text. However, if no text is selected, the AI will use all the text in the dialog or request for its translation or editing suggestions. This feature, accessible via the new ✨ sparkle button, allows you to customize and refine the content without needing to copy and paste text into other tools. Whether you're seeking help to improve your text, shorten it, or rewrite it, SuperOffice Copilot adapts to your needs, making your tasks more efficient.
10 Oct 2024 | 06:24 AM -
Hi, I want to write Email-Filter to prevent automatic reply of Customer about Out-Of-Office Mesasge in our Ticketsystem: Subject:. (Automatische Antwort|Abwesenheit). But it also blocks the Email Subject which operatively has the Word " Abwesenheit": My Question is, How can i set my Email-Filter accordingly to prevent out-of-office answers ? Many Thanks!
7 Oct 2024 | 11:04 AM
Active forums
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Service management
Let's talk about request / ticket management, automation and knowledge base management in SuperOffice Service.
10/17/2024 193 -
Core CRM features
Let's talk about contact management, privacy features, diary, document management, find and selection features, email and office integration tools that support personal productivity.
11/14/2024 164 -
BB
Setting up and administrating ServiceLet's talk about setting up and administrating request management and knowledge base in SuperOffice Service.
10/30/2024 153 -
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Settings and maintenanceLet's talk about preferences, lists, labels, SAINT, data import and other CRM administration topics.
10/22/2024 131 -
SuperOffice add-ons
Let's talk about Customer Engagement Platform (web forms, chat, Customer Center) calendar synchronization, SuperOffice AI, and much more.
09/26/2024 115 -
Custom Objects
Introducing Custom Objects to replace Extra fields and Extra tables in Service: Auto generated archive tabs, SuperOffice Selections, Extending search capabilities on relational fields
10/18/2024 71 -
Sales management
Let's talk about sales and opportunity management, sales forecasting, sales guide, sales targets and KPIs, quote management and sales documents.
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