Did you know that SuperOffice partners and consultants can now request temporary access to customer tenants—directly from the Developer Portal?
🔐 What Is Consultant Access?
Consultant access is a secure and streamlined way for SuperOffice partners and consultants to gain temporary access to a customer’s SuperOffice tenant—without the customer needing to manually assign a user in Admin.
Here’s how it works:
🔑 The access request is made as the logged-in user, identified uniquely by their SuperID key. This ensures secure and traceable access.
⚡ The request is sent instantly to the customer’s selected contact persons for approval—no manual processing by our operations team.
🕒 The customer decides how long the consultant should have access, and the system automatically assigns a temporary user plan for the approved duration.
✅ You can only request access to customers who have approved one or more of your partner apps.
👥 Managing Users in Your Partner Account
Want others in your organization to see which tenants are available?
You can add more users to your partner account in the Developer Portal. These users can be given read-only rights, allowing them to use the “Request Consultant Access” button under tenants without making other changes.
📺 Check out this video to see how it works: Watch on YouTube