Superoffice Customer logIn in external app



We are transitioning from on-premises to the cloud. On our on-premises system, it is possible to log in as a customer from your external website. Is this also possible in the cloud solution?

24 Apr 2024 | 08:45 AM

All Replies (3)

Hi Henrik,

It depends on what you are referring to in this case.

Do you mean the customer center functionality of the Service module? ( etc.) That is also available in SuperOffice Online.

Or have you/an external partner made an integration between SuperOffice and your own system? if that is the case, and this integration uses SuperOffice's 'external user' functionality, then you will need to change that integration, as the external user functionality is not supported in SuperOffice Online.

24 Apr 2024 | 08:59 AM

Hi David

We have a "Custom" customer website where our customers can log in and view their tickets in SuperOffice. And from your description is looks like this is no longer supported.

24 Apr 2024 | 09:05 AM
Hi Henrik, we show part of your tickets to us in the developer portal:
So, we should be able to solve this, contact the consultant which helps you migrating to CRM Online.
3 May 2024 | 09:32 AM

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