General Technical Forums

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Area for subscribing to announcements, and general topics not specific to API and products.

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Installing Onsite 11.10

I am trying to install an onsite SuperOffice, which I would say I have tried at least 100 times. But now you need to do it with a command prompt, and that is nice. But what is the default licensen url, and why does it not say "Requeired" when it clearly is, or what? It would have been nice if you had supplied a full installation file which we could have edit to suit our needs. I can't find any help for the format of the file either, is it json, XML or just an INI maybe? But to be able to proceed; what is the license url?
Martin Andersen
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2 h, 37 m ago | 10:22 AM
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Very nice, thank you.
by Martin Andersen
2 h, 14 m ago | 10:45 AM
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Security fixes arrive to dash and list agents

Hi everyone, It's generally expected that only list admins can provision list items and dashboard administrators can create list items. Until now though, these could be accomplished using the APIs bypassing security checks. In the current release we have locked this down and now provisioning of the following items are affected: List Agent:  the user is required to have either AdminAll or AdminLists functional rights.     SaveTaskMenu     DeleteTaskMenu     DeleteAppTaskMenus     SaveWebPanelEntity     DeleteWebPanel     DeleteAppWebPanels   Dash Agent: the user is required to have either  General Administrator, Dashboard Administrator or a System User.     GetDashAsync     SaveDashTileAsync     DeleteDashTileAsync     SaveDashTilesAsync   Only admins should have been performing these operations, so you really shouldn't notice. 😊   Best regards
Tony Yates
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21 Oct 2025 | 01:24 PM
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Incoming change in SuperOffice CRM 11.13 List Agent:  the user is required to have either  AdminAll, AdminLists or CSSystem functional rights. UpdateCategoryMemberships   Dash Agent : the user now must have the appropriate rights SaveDashTileDefinition (Insert, Update) DeleteDashTileDefinition (Update, Delete) GetDashTileHtml (Read) GetDashTileHtmlList (Read) SaveDashTileHtmlList (Insert, Update)
by Ole Edvard Berg Leren
22 Apr 2026 | 12:26 PM
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Partnersites In SOD - Update To Version 11.13

The partnersites in SOD will be updated to Release 11.13 Monday 20.april at 06.00. The version is still under development, so the sites will be updated when there are any changes. Version 11.13 is planned released to the first customers 28.april (after easter). Featuretoggles turned on for the PartnerSites for 11.13: NewServiceRequest, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CopilotEnrichment(depends on HugoAI*, which is part of feature lab "AI Labs"), CustomObjectsv1, CustomObjectsV2, CustomObjectsV4, AnalyticsAmp, ReplyTools, RequestRelation, NewEmailConnectivity, FormFields, BackgroundRemover (This featuretoggles are new and will be added to the sites after first upgrade: BackgroundRemover) (This featuretoggles are removed from code and will be removed from the sites after first upgrade: BizCardScanner)
Helene Frenning Hansen
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17 Apr 2026 | 11:21 AM
Topic:
Technical announcements
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New Release - Developer Portal 2.10

Hello Everyone, We are excited to announce a new Developer portal release! You can find more information and details about the new release by  navigating to this page. Feel free to share your feedback with us! Developer Portal Team
Chamal Asela Perera
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5 Feb 2026 | 04:59 AM
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Note - there's a minor bug if you try to access tenants to get Consultant Access buttons and go via Partner - Tenants the URL will have a uppercase environment_name=Production Going via an application - tenants will put environment_name=production in the URL. If you're missing buttons, change the URL and use lowercase p in production. Will be fixed in version 2.12 coming in about 2 weeks.
by Margrethe Romnes
27 Mar 2026 | 03:29 PM
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Partnersites In SOD - Update To Version 11.12

The partnersites in SOD will be updated to Release 11.12 Monday 23.march at 06.00. The version is still under development, so the sites will be updated when there are any changes. Version 11.12 is planned released to the first customers 7.april (after easter). Featuretoggles turned on for the PartnerSites for 11.12: NewServiceRequest, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CopilotEnrichment(depends on HugoAI*, is now part of feature lab "AI Labs"), CustomObjectsv1, CustomObjectsV2, CustomObjectsV4, AnalyticsAmp, ReplyTools, BizCardScanner, RequestRelation, NewEmailConnectivity, UseGraphApi, FormFields (This featuretoggles are new and will be added to the sites after first upgrade: RequestRelation, NewEmailConnectivity, UseGraphApi, FormFields) (This featuretoggles are removed from code and will be removed from the sites after first upgrade: )
Helene Frenning Hansen
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20 Mar 2026 | 01:35 PM
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FeatureToggle UseGraphApi will be turned off again, the feature isn't quite ready yet.
by Helene Frenning Hansen
24 Mar 2026 | 02:52 PM
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The partnersites in SOD was updated to Release 11.11 this morning 9.march at 06.00.

The partnersites in SOD was updated to Release 11.11 this morning 9.march at 06.00. The version is still under development, so the sites will be updated when there are any changes. Version 11.11 is planned released to the first customers 17.march. Featuretoggles turned on for the PartnerSites for 11.11: NewServiceRequest, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CopilotEnrichment(depends on HugoAI*, is now part of feature lab "AI Labs"), CustomObjectsv1, CustomObjectsV2, CustomObjectsV4, AnalyticsAmp, ReplyTools, BizCardScanner, NewEmailConnectivity (This featuretoggles are new and will be added to the sites after first upgrade: NewEmailConnectivity) (This featuretoggles are removed from code and will be removed from the sites after first upgrade: FormStyle)
Helene Frenning Hansen
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9 Mar 2026 | 10:53 AM
Topic:
Technical announcements
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Web panel URLs have been updated to be generated dynamically

Hi everyone!  On Friday, we updated a number of customer databases where web panels contained  hard‑coded URLs pointing to specific tenant paths (such as https://online3.superoffice.com/cust12345/CS/scripts/blogic.fcgi?_sf=0&action=doScript&includeId=somethingSpecial). These have now been replaced with the recommended Service template variables like  <csbl> ?_sf=0&action=doScript&includeId=somethingSpecial Why this matters SuperOffice Online tenants can be moved between different locations/hosts over time. For example, a customer might be relocated from: online2.superoffice.com/Cust12345 → app.superoffice.com/Cust12345 If URLs are hardcoded, those links may break when the tenant moves. By using the supported variables such as:  <csbl> ?_sf=0&action=doScript&includeId=OurOwnScript URLs are generated dynamically , ensuring your customizations continue to work even if we reorganize or relocate the customer environment. More info on supported variables: https://docs.superoffice.com/en/document/templates/variables/for-service.html Do you need to do anything? No action required. The update has already been applied. If you're adding new web panels later, please make sure to use the variables.
Margrethe Romnes
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2 Mar 2026 | 02:57 PM
Topic:
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We will try to reproduce again, our own web panels to Service seems to open just fine even with the variable.
by Margrethe Romnes
3 Mar 2026 | 09:13 AM
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1760-01-01 00:00:00.000 DeletedDate value in contact table

Hello, Why is the "1760-01-01 00:00:00.000" DeletedDate value used for contact (company) instead of "NULL" when a new contact is created? In this article - Soft delete | SuperOffice Docs - it is mentioned that they are the same, but what is the difference between them? What consequences would there be if one changes this value to "NULL"?
Laimonas Oberauskis
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16 Feb 2026 | 09:43 AM
Topic:
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How are they retrieving those companies from SuperOffice? Since SuperOffice shouldn't care if it is 1760-01-01 00:00:00.000 or null in the deleted date field as value.
by David Hollegien
17 Feb 2026 | 12:18 PM
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Early announcement: Database Mirroring Service transitioning to new Replication Service next year (2026)

As mentioned in the Partner Tech update on December 18th , we want to share an early heads‑up regarding an upcoming change to how database integration with SuperOffice is handled.  A full announcement with additional details will be published in January, but here is an early warning so you can start preparing. 🔄 From Database Mirroring Service → Replication Service The current Mirroring Service is based on SOAP/WCF. SuperOffice calls out to the customer. The customer must develop an application that receives events. It uses a custom authentication scheme. This will now be replaced by a new Replication Service . 🌐 What’s new? A standardized product executed by the customer. Outbound communication from the customer’s environment — no need to expose any endpoints to the internet. No custom authentication — uses modern, standardized mechanisms. More robust, easier to operate, and better suited for future operational models.   🏢 Support in different operational environments For customers running in the Visma data center : ➝ Both the Database Mirroring Service and the new Replication Service are supported. For customers running in the new operation environment : ➝ Only the new Replication Service is supported.
Margrethe Romnes
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22 Dec 2025 | 12:50 PM
Topic:
Technical announcements

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See this pilot program forum: https://community.superoffice.com/en/forums/pilot-program/replication/
by David Hollegien
17 Feb 2026 | 09:48 AM
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Partnersites In SOD - Update To Version 11.10

The partnersites in SOD will be updated to Release 11.10 Friday 06.february at 06.00. The version is still under development, so the sites will be updated when there are any changes. Version 11.10 is planned released to the first customers 17.february. Featuretoggles turned on for the PartnerSites for 11.10: NewServiceRequest, HugoAiGpt, HugoAiIframe, HugoAIChat, HugoAISummarize, CopilotEnrichment(depends on HugoAI*, is now part of feature lab "AI Labs"), CustomObjectsv1, CustomObjectsV2, CustomObjectsV4, AnalyticsAmp, ReplyTools, BizCardScanner, RequestRelation, FormStyle (This featuretoggles are new and will be added to the sites after first upgrade: RequestRelation, FormStyle) (This featuretoggles are removed from code and will be removed from the sites after first upgrade: EnableDirectMicrosoftTeamsLinks )
Helene Frenning Hansen
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5 Feb 2026 | 03:02 PM
Topic:
Technical announcements