Hi All,
We have created a couple of archive providers for a customer who creates appointments and sales that are linked against more than one project. I.E. if they go to see a customer, they may have a meeting with their customer covering multiple projects, and they want to tag this meeting against all the projects they have discussed. To do this, they set the appointment project to the one of those projects (may be the primary purpose of the meeting, or the project that was discussed most), and the other projects through the links tab. But they then wanted an actvities panel, which shows all activities for that project, regardless of whether it is linked to the project by the appointment project or by a project link (and there is a similar sales panel for sales linked to the project via the sale project or links tab).
Below are the providers working in SuperOffice 10.1.2.
Once upgraded to 10.2.5, both tabs disapper despite the web.config still referencing the custom path's and dll's.
Now of course with the new version of SuperOffice you can create customer archives in the Project and Sale screen which you could not do before. That said, when the ability to add Company and Contact custom archives in the admin client was made available, at the time we had some company archive providers, which still worked despite this functionaliy being made available, so they should be able to work side by side (though it didn't do anything more than you can now do in the admin client, so we no longer maintain this).
I even tried to add the tab to the Project screen using the admin client referencing our provider.
But whilst the tab shows, no activies show up on the tab.
So I am a bit stuck on what to do next. Any help on this would be appreciated.
Trevor
All Replies (8)
HI Trevor!
I don't see a Filter option under the vygon... provider name. According to the spec there should be, where you can select CurrentX... to pass into the provider as restrictions for filtering.... Strange.
That said, seeing how this is an onsite installation, I assume you atleast have the possibility to have a test environment where you can debug your provider to see how it is behaving - getting invoked, what's passed into SetRestrictions and step through GetRows?
Best regards.
Hi Tony,
To be honest, I have not passed this on to the internal development team to debug, as I just does not seem to load at all. I have tested this twice on the customers test environment, and the providers show before the upgrade, but don't show after the upgrade. If you are saying these still should work after the upgrade then I can get a developer to test, but it is not like they are showing and raising an error, they just don't seem to appear at all, so I don't think the debugger will pick anything up.
Many thanks,
Trevor
Hi Trevor,
If the custom archive providers are appearing as selectable in the dropdown list, then yes, they should work accordingly - assuming they have GetAvailableColumns and the rest of it correctly.
Best regards.
OK thanks Tony, I will ask one our our developers to look into this further.
Many thanks,
Trevor
Hi Trevor,
In October of 2019 we announced PageBuilder-based customizations would cease to work on upcoming Company and contact and selection pages - and would eventually affect all entity areas being rewritten using SCIL. This includes merge files.
In September of 2022, we announced the Project had been done. Now Sale and Request are refactored using SCIL, and Pagebuilder extensibility is deprecated, and no longer supported, on SuperOffice 10.x installations.
Hi Tony,
Ok thanks for the update, as least we know not to spend any more time on this, and look for an alternative solution for the customer.
Many thanks,
Trevor