I have had this code for years now, but now with version 11.13 the RowVisibleForHelper no longer exists. What can I do now? SelectionRow selc = SelectionRow.CreateNew(); selc.SetDefaultsAsync(); selc.Name = details.SelectionName; selc.Seltype = 0; //static selc.TargetTableNumber = details.TargetTableNumber; selc.SaveAsync(); int group = SoContext.CurrentPrincipal.GetGroupId(); if (details.GroupId != 0) group = details.GroupId; switch (details.Visibility) { case VisibilityMode.All: RowVisibleForHelper.SetVisibleFor(selc, RowVisibleForHelper.VisibleFor.All); break; case VisibilityMode.Group: RowVisibleForHelper.SetVisibleFor(selc, RowVisibleForHelper.VisibleFor.Group, group); break; case VisibilityMode.Private: RowVisibleForHelper.SetVisibleFor(selc, RowVisibleForHelper.VisibleFor.Private); break; }

Hi Guys, I hope I am posting this question in the right forum: I am wondering if it is possible to display a PowerBI report in our Super Office cloud application. The data source for the report would be our data warehouse (Azure cloud). If possible, how would one go about doing this? Alternatively, is there any other way of displaying nuggets of info (small amounts of text, no graphics) stored outside of the Super Office application which would still be relevant to our Super Office users? Best Regards, Henrik

Hi everybody, trying to do a test upgrade of a customer from 8.5 - it is at least 3 license model changes ago, so i decided to do a test upgrade via v10 first, but when i try to run CrmSetup.exe to get the db the last way to latest 11, i get this error PS D:\SuperOffice\Install\SuperOfficeCrmSetup_11.13_HF1\CRMSetup> .\CrmSetup.exe upgrade-existing --database-server “<redacted>" --database-name "SuperOffice" --db-user "crm7" --db-password "crm7myd" --table-prefix "crm7" --so-arc "D:\SO_ARC" --email-client "Outlook2007" --company-name “<redacted>" --serial-number "<redacted>" --license-url "https://license.superoffice.com/LicenseSvc/LicenseService.svc" --system-user "ejSysUser" --system-password "<redacted>" --language "DA" --country "DK" 2026-06-22 15:53:27 [Info] Found a SuperOfficeCdd database 2026-06-22 15:53:27 [Info] Validating license for <redacted> with serial number <redacted> 2026-06-22 15:53:28 [Error] Error during upgrade existing installation InvalidOperationException: Failed to get license (<redacted>/<redacted>) from server http://license.superoffice.com/LicenseSvc/LicenseService.svc Upgrade failed! CDD errors logged to D:\SO_ARC\Logs\Cdd20260622.log So license wise, what is the procedure for upgrading (or at least making a test upgrade) of such a customer?   Thanks in advance

Since recently, the Outlook mail link icons are not shown anymore. It has to do with the COM add-ins that are slow running and for that reason they are disabled or inactive. I know how to activate them but every morning when I start the laptop, I have to activate them again as they are put in tot the inactive part when starting up outlook.  This is only recently and I do not know what to change so that they do not dissapear every day.  Ps. Using Superoffice email is not an option for me and I am using Outlook (version 2019). We are not using 365 yet. Does anybody have an answer?

I tried many things but I am unable to get only the count of documents that is belonging to a given contactId. This is my REST: /v1/Archive/FindDocument?$select count(documentId):HideDetail:Footer&$filter=contactId=38 But not only do I get all documents on the contactId=38, but I don't get the count as a column, which I expected. Of cause RowCount works but that was not the idea. Can someone help?

Hello We have a custom field in ej_message table, which we would like to show directly, when answering to customer or to 3rd party. But user defined fields does not show up when we reply or forward the message. After sending message, there is possibility to open and fill the field up. Is there possibility to make it visible in message while typing new message? This worked in old service well and because of this, currently we must use partly old service in older to use this field during answering routine. Regards Ingar

Release Postponed: Unfortunately, the release of SuperOffice 11.6 On Site has been postponed again. We are currently investigating four critical issues that must be resolved to ensure a positive experience for our On Site customers. Given the high cost of upgrading On Site solutions, we are committed to maintaining a higher standard of quality. Current Timeline: Best-case scenario: Release during next week (Week 50, 2025) Estimated release date: 11 December 2025 Worst-case scenario: Release may be pushed to January Please note that these dates are subject to change as we continue our work across multiple teams. Impact: We recognize this delay may disrupt planned customer activities. However, delivering a stable version is our top priority, rather than releasing a version that would require immediate patching. Important Change – Active Directory Support: No AD Authentication: Version 11.6 On Site will be released without support for Microsoft Active Directory (AD) as an authentication provider . Reason: Microsoft AD is now considered an obsolete technology, making development, debugging, and testing increasingly costly and time-consuming. For Customers Using AD: If you rely on AD authentication, please wait to upgrade until a future release restores this functionality. At this time, we do not have a confirmed date for AD support in upcoming releases.