Support & frequently asked questions
Get support. Search our collection of frequently asked questions (FAQs).
Common support topics
Need support outside normal business hours?
You can reach SuperOffice support during evening and during weekends with Premium Support.
Latest Forum Posts
-
Trevor SharpPartner
That's amazing news, thank you, I will let the customer know 😊
15 h, 10 m ago | 02:33 PM -
Susan Laugaard HansenStaff
For a customer, we helped with calculating the merge fields in Word. See the example where we needed to find the unit price, but only had the line total price and quantity available.
20 Aug 2026 | 01:33 PM -
David HollegienPartner
Hi Samuel, very weird syntax that it does not include the '.', but indeed it works with , only not when using it in a url of a custom object record in the right click context menu, then it uses the value from the last record you actually 'opened', instead of the row that is active, propably it uses the record that is in your currents. How supported is this? since this is not documented anywhere (so far i can find)
3 Aug 2026 | 12:03 PM
Active forums
-
Settings and maintenance
Let's talk about preferences, lists, labels, SAINT, data import and other CRM administration topics.
08/20/2026 165 -
SuperOffice add-ons
Let's talk about Customer Engagement Platform (web forms, chat, Customer Center) calendar synchronization, SuperOffice AI, and much more.
06/05/2026 119 -
Custom Objects
Introducing Custom Objects to replace Extra fields and Extra tables in Service: Auto generated archive tabs, SuperOffice Selections, Extending search capabilities on relational fields
08/03/2026 102