Support & frequently asked questions

Hallo Vidar, Thanks a lot for your Solution. This regex works, but in single Condition. If i put it in the second and-Condition for Email-Subject, it doesn't work. I want to block possible Auto-reply from external Support mailbox, but Auto-Reply from SO Mailgun for acknowledgement the new registered Ticket should come back to Sender. The Target of This filer is to avoid endless Auto-Replay in both directions.

Hi Terje, You can use a  Bulk Update operation. WARNING: THIS IS A VERY POWERFUL TOOL The user performing Bulk Update MUST HAVE the " Allow bulk update " Functional Right.  One can perform Bulk Update on entire selections: One can also perform Bulk Update on a subset of items in any archive (selection of rows in a table). Recommend you test this way on ONE ROW AT A TIME .   In the Bulk Update dialog, select the Project Number field and configure the Action for RegEx.   After completion, you will see all project Numbers field values changed.   Remember, this is a very powerful tool!!! Best regards.  

We have now tried with multiple tenants, 10+, to reproduce this behaviour but in all our tests where the preference was set to "Yes" in 11.2 and then upgraded to 11.3, the preference was still set to "Yes". By default this value is always No.