How do I create a new SuperOffice user from Active Directory user?

Updated on 27 Feb 2026

I would like to create a new SuperOffice user who could use Active Directory authentication. How do I do it? 

To create or, in other words, import a user from an Active Directory (AD) to SuperOffice CRM, please follow the steps below:

  1. Log in to Settings and maintenance, then Users.
  2. Select the Associates (1) tab. Click on the +Add (2) button. Then click on the  (3) icon and select Active Directory (Windows), which is responsible for the user name and password (4). 



    Note! If more than one company works on the same database, then you also need to select the company for the user (5).


     
  3. Then Click here to select an AD user.


     
  4. Click on Find (1) and the list of Potential users will show up, select the user/users you want to add, and click OK.


     
  5. Fill in the rest of the fields that are not populated automatically. If you need help, you can check this FAQ.

 

More information

Docs: Active Directory authentication

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