How do I download and install WebTools for SuperOffice CRM?

After logging into SuperOffice CRM for the first time you will be asked to upgrade or install SuperOffice WebTools. If this wizard does not appear or in case you need to download SuperOffice WebTools again, you can do it manually, by following the steps below:

1. Log into SuperOffice CRM and in the top menu click on the  button, then click Download and select SuperOffice WebTools.
   
   
2. In the new dialog choose Personal computer Home/office (1) and click Next (2).
   
   
   
   If you use a Mac operating system, please click here 
   
   If you use a Windows operating system, please follow the steps below.
    
3. You will be asked to select your preferred email client.
    
   • If you want to use the Outlook email client, simply select the Outlook (1) icon, and click Next (2).
      
   • If you want to use Gmail, select the second icon and click Next. This FAQ explains how to configure your Gmail account with SuperOffice CRM.
      
   • If you want to use the SuperOffice email client, select the third icon, and click Next. This FAQ explains how to configure the SuperOffice Inbox.
     
     
4. Click on the Download SuperOffice WebTools button.
   
   
5. SuperOffice WebTools installation file will be downloaded to your computer's download folder. Double-click on the file to start the installation wizard.
   
   
6. Then click Install to start the installation.
   
   
7. During the installation, SuperOffice WebTools will connect to your SuperOffice CRM and, you will see the notification in the right corner of the screen as in the screenshot below. Click OK to close the message.
   
   
8. Click Close to close the installer's wizard.
   
   
9. Then click on the Close button to close the WebTools installation wizard.
   

Installing SuperOffice WebTools on Mac operating system

1. Log into SuperOffice CRM and in the top menu click on the  button, then click Download and select SuperOffice WebTools.
   
   
2. Click on Download WebTools.
   
3. Then allow downloads on online.superoffice.com:
   
4. SuperOffice WebTools app file will be downloaded to your computer's download folder. Open the file in DiskImage and drag the app-file into the Application folder on your Mac.
   
   
5. SuperOffice will need to authenticate you in the browser, so click Ok.
   
6. You will get a success window that can be closed.
   
7. Then click on the Close button to close the WebTools installation wizard.
   
   

 

Please follow this FAQ if you use SuperOffice Onsite 8.5 R10 or any earlier version.

More information:

FAQ: What is "SuperOffice WebTools" and what does it do?

Article: SuperOffice WebTools: Work faster with email and documents

Docs: Technical overview over SuperOffice WebTools