Why is e-mail text smaller in SuperOffice than in Outlook?
Updated on 12 Jun 2026When sending an e-mail from SuperOffice, the text is smaller than when sending an e-mail from Outlook, even when the same font and font size are used.
Why does this happen, and what font size should I use in SuperOffice to get a similar result?
This happens because Outlook and SuperOffice use different units to define font size.
In Outlook, the e-mail text size is defined in points (pt). In SuperOffice, the e-mail text size is defined in pixels (px).
For example, 11 pt in Outlook is not the same as 11 px in SuperOffice. 11 pt is larger than 11 px, even though the number is the same.
What is the difference between points and pixels?
Points (pt) and pixels (px) are different units of measurement. The table below explains the main differences between the two units:
| Unit | Used for | Explanation |
| Points (pt) | Print and document-based formatting | A typographic unit based on physical size |
| Pixels (px) | Screen and web-based formatting | A screen-based unit that depends on display settings and resolution |
At the standard screen resolution of 96 DPI, the approximate conversion is:
- 1 pt = 1.33 px
- 11 pt = approximately 14.67 px
- 11 px = approximately 8.25 pt
This means that text written as 11 pt in Outlook is about the same size as text written as 14–15 px in SuperOffice.
How do I make the text size the same?
If you usually send e-mails from Outlook using 11 pt, use 14 px in SuperOffice. This will make the text size in e-mails sent from SuperOffice closer to the text size used in Outlook.
Note! The final text size can still be displayed slightly differently depending on the recipient’s e-mail client, browser, screen settings, and device. We recommend sending a test e-mail when changing the font size in an e-mail template or signature.
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