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You can now use [[user.title]] & [[ticket.ownerTitle]] to get the title information from the person card of the user. What fields are you regularly missing for template variables?

Hello everyone - I am feeling like a total newbie here, But I am struggeling to create a selection where I can see all projects with a certain status created during a period of time connected to a company When I am trying this in SO, I don´t get the result I would like to have. Example of list Project Create date - project number - project name - status - company name   Any suggestions out there?   :)   Peter  

Hi Ole, thanks for your feedback already before the pilot. Great to read that you are about to join the pilot. The feature to create a request will not be in the first release of SuperOffice for Teams. However, it is definitely on our roadmap to add this feature, like in SuperOffice for Outlook. Looking forward to your experience! /Marcel Spapens - Product Manager Integrations

SuperOffice for Teams Save your Microsoft Teams conversations and files straight into SuperOffice – so important customer chats and documents  don't  get lost.   Pilot start: TBD   What is this pilot about?   SuperOffice for Teams connects your Microsoft Teams conversations with your CRM. Instead of searching through channels and chats to  find  what a customer said last week, you save the conversation to SuperOffice – right where it belongs.   With SuperOffice for Teams, you can:   Save messages from chats and standard channels to SuperOffice.   Save a single file from a standard channel message.   Archive a date range of messages – like "Yesterday" or "Last 7 days."   Generate an AI summary of the conversation before saving. Requires AI Labs.  

Hi everyone Please may I request as many people click follow on this wish report - I have been trying to get my fellow work colleagues to also follow this but they seem to click follow and nothing happens at the moment.  I think it is a massively important quality of life change - surely you all will agree. Hopefully more follows means it can be looked at quicker Bug info - Wish: possible to have criteria field value "Is (not) Empty"

Hello on one site we have an strange issue with IMAPS. It is a Lotus Notes server with latest version and we use a selfsigned certificate. When we switch to IMAPS, then quite often Service is not able to load the emails. It looks, that the oldest email is blocking all the others. Some times a solution is, to delete the oldest email or move it to a different folder. But when we switch back to IMAP protocoll, then this issue does not happen.  All needed ports are open and the certificate works.  Does have anyone know similar issues and can give me a hint, what to do. Thank you!