Hello!
I want to change my outbox for an autoreply to a new forms answer (it creates a ticket). But, nothing is working! Right now, the auto-reply comes from an email that looks like "name_15@companyname.suocrm.eu", even though we have specified in the Address for the mailboxes that it sould come from "Name@companyname.com" in the "Mailboxes" tab in the request settings.
My thought was to either change the filter address for the ticket, change the "outbox.from" value in a outbox trigger, or send an email manually, but when using some sort of the variation of setValue("from","name@companyname.com") or setOutputValue("outbox.from","name@companyname.com"), the email is not revieved. In the outbox, it states that the email is sent, but it is not recieved on the other side.
Anyone have an idea on how to fix this?