Hello!
I´m working in the new request section and have added a new task menu item that deletes the ticket you right-click on. (This is done by crm-script.)
Is there any way to refresh the list you are currently in by using the script so that the deleted ticket disappears from the list. 
All Replies (6)
Hi Fredrik,
Yes you can refresh the current screen using soprotocol, see the docs
EventData ed = getEventData();
ed.setNavigateTo("soprotocol:main[refresh=true]");I have now followed the flow by checking which functions that runs and see what the differents is between the endresult of merge and endresult of using soprotocol in a task menu.
The differents is that merge is running https://.superoffice.com/XXXXXX/api/v1/Archive/TicketDynamicSelectionV2 to refresh the table which does not run when you do a soprotocol:main[refresh=true].
Is there a way to run the selection refresh or is this impossible to fix atm?
I had an idea of running a screen based task menu instead of a crmscript variant but i quickly realised that i can´t find the old url that i need in order to redirect the user back to the ticketlist.(That would have made the page reload instead of refresh.)
Sounds more like a bug to me if executing the refresh soprotocol doesn't actually refresh everything in the screen. I don't think you have an other way of refreshing the screen that would refresh the table.
I have done some additional testing and can confirm that this is a bug - related to using selections inside the new service solution. If you execute the CRMscript in the Selection entity, all works as expected.
Will report as a bug.