Virtual fields for person address fields

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Hi,

We have a customer where the address fields of the main person of a ticket are shown in the ticket header like this:

They have encountered a few times now that the wrong address is displayed here, it shows the address of a company with the same Primary ID as the person. This happens because there is no restriction on the atype_idx field of the address table added when you point to the address fields like this.

Sadly there currently are no virtual fields on the person table (they are there for the contact table) to solve this. Could these be added? or is there another solution here?

This wish has been asked before, but the bug id does not exist anymore.

https://community.superoffice.com/en/technical/forums/api-forums/service-crmscript/display-address-for-person-in-view-person-screen/

https://community.superoffice.com/en/technical/forums/api-forums/service-crmscript/person-address-from-sm-shown-in-cs/

 

24 May 2024 | 09:42 AM

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