SuperOffice CRM Professionals

Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.

Latest forum posts

  • Replied to Breaking changes in client libraries in Online development and web service API's

    Hi Dmitry Kuskov , Thank you for reporting this issue, and we have discovered why this happened. Here is a download link to obtain the SuperOffice.Services.WcfProxy.dll for 11.6.1004 . We have corrected for the next onsite release.

    24 Feb 2026 | 09:19 AM
  • Replied to exe-extensions for old Service no longer available in Online? in Service and CRMScript Discussion

    https://status.superoffice.com/incidents/s80kbz0024d7

    20 Feb 2026 | 12:44 PM
  • Replied to 1760-01-01 00:00:00.000 DeletedDate value in contact table in Technical announcements

    How are they retrieving those companies from SuperOffice? Since SuperOffice shouldn't care if it is 1760-01-01 00:00:00.000 or null in the deleted date field as value.

    17 Feb 2026 | 12:18 PM
  • Replied to How to get only count(xx) in REST in CRM Web Application

    Yes, you are right. Thank you. I found the help I needed here: https://docs.superoffice.com/en/api/netserver/archive-providers/aggregate-groupby.html I used a different approch and used a Post with body, the key is these columns: "Columns": [ "Count(documentId):HideDetail", "GroupBy(contactId):Footer,HideDetail" ] And then the restriction set on contactId = 38 The result is then (and yes the count is 39): (Just what I needed, at least almost, I would have liked a single column with the count 39, but this is good enough) [ { "EntityName": "footer:1", "PrimaryKey": 1, "ColumnData": { "GroupBy(contactId):Footer,HideDetail": { "DisplayValue": "[I:38]", "TooltipHint": "{document_id=21891}", "LinkHint": "" }, "Count(documentId):HideDetail": { "DisplayValue": "[I:39]", "TooltipHint": "", "LinkHint": "" } }, "LinkHint": "DrillDown=contactId|[I:38]§contactId_id|[I:38]", "StyleHint": "footer", "TableRight": { "Mask": "Select, Update, Insert, Delete", "Reason": "" }, "FieldProperties": {} } ]

    17 Feb 2026 | 10:39 AM
  • Replied to Get email body in CRMScript? in Service and CRMScript Discussion

    The email_item table is used by the internal inbox functionality, it contains the emails that are directly taken from a specific users inbox, not only the one's an user archived in SuperOffice. Because of that, this table is indeed protected from searching (and propably because it can be a very large table). SuperOffice does not store the content of archived emails/documents in the database, but in the external document archive, which in Online can be either Azure blob storage or Microsoft 365 sharepoint. It isn't possible to query this storage directly to get the email body's.

    17 Feb 2026 | 09:51 AM

Technical blog posts

Developer Portal - 2.11 Release

Hello  SuperOffice  Developers!    We’re  excited to announce  the Developer Portal 2.11 release.   This update focuses on improving the feedback the portal provides when partners prepare and publish their applications. The goal is to make it easier to understand  what’s   required  and ensure that  important information is in place before publishing. App Store Information  v isible  o nly  a fter  creating a  Standard Application From this release  for wards, partners must have at least one  standard application  before the  App Store Information  section becomes visible.   If no standard application exists, the section will be hidden. This  ensures  the App Store profile configuration is only available when it is relevant and actionable.   After creating a standard  app the App Store information is visible. Required Partner Profile  feedback b efore  p ublishing to  s tage   Before a partner can request  publishing to   Stage , all mandatory  Partner Profile  fields must be completed.   The system  validates  that the following required fields are filled:   Description Meta description Version name Images Links   If any required information is missing:   The  “Request to publish”  button in the Stage environment will be disabled. A tooltip will appear with the message:   “Some required profile details are missing. Please complete the missing fields and save before publishing.” This ensures that all essential profile information is in place before  submitting  a  publish  request. App Store  Profile  feedback   b efore  p ublishing to Stage The  App Store profile  does not include mandatory fields, but the system provides  feedback  through warnings and recommendations.   If any  warning appears on the screen :   The  “Request to publish”  button  is  disabled. A tooltip provides feedback about what is missing :   “Some required profile details are missing. Please complete the missing fields and save before publishing.” Once all required partner profile fields are completed, the  “Request to publish”  button becomes enabled .     However, if the  “What’s New”  section or the  “Release Date”  field is not filled in, a  Validation results   modal will appear when  attempting  to publish. The modal will inform the user that these fields must be completed before the profile can be successfully published. Partners  can then choose to :   Go back and complete the  additional  recommended  fields,  or Ignore the warning and continue with the publish  request.   This approach  highlight s important release  details  while  still  offer ing   partners  flexibility when  appropriate .   Apart from these changes, we also fixed few bugs to improve the overall experience. Thank you for using the  SuperOffice  Developer Portal!   Build with ❤️by Developer Portal Team

Chamal Asela Perera
27/02/2026
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Developer Portal - 2.10 Release

Hello  SuperOffice  Developers!  We’re  excited to announce the  first release of the year for  the Developer  Portal.   The Developer Portal 2. 10  release focuses on performance improvements and usability enhancements across key areas of the portal. This update makes working with tenant data faster   and  improves  the App Store  and Developer portal landing pages.   Highlights in  t his  r elease   ⚡  Faster  t enant  d etails  e xperience   Tenant information now loads more smoothly as you browse, making the Tenants page feel quicker and more  responsive— especially when working with larger tenant lists.   📤  Export  t enants to Excel   With the new  Load a l l   option , you can now load and export all tenant data on the Tenants page to an Excel file. This makes it easier to review, share, and work with customer information offline.     🧭  Updated Developer Portal  l anding  p age  &  App Store    The Developer Portal landing page has been refreshed to align with the new brand guideline .   Finally , we have addressed and resolved several bugs to ensure a smoother user experience for both Developer Portal and App Store users.   Thank you for using the  SuperOffice  Developer Portal!   Build with ❤️by Developer Portal Team

Chamal Asela Perera
05/02/2026
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Developer Portal - 2.9 Release

Hello  SuperOffice  Developers!  We’re  excited to announce the final Developer Portal release of the year.    This update brings improved dark  mode  visibility across several areas of the portal, delivering better readability and a more consistent visual experience.  We’ve  also introduced incremental, chunk-based data loading in the Partners and Applications sections, resulting in faster load times and improved responsiveness. Additionally, the log section has been refactored to offer  a cleaner  and more intuitive user experience. As always, security  remains  a top priority, and this release includes important security fixes to further strengthen the platform.   What’s New    Faster Data Loading for Partners & Applications   In the Partners and Applications sections, we now use a  chunked data loading approach , which loads data incrementally instead of all at once. This results in significantly faster load times and smoother navigation through large lists. Export  list of tenants   A new export  option  has been introduced on the  Tenants  page, allowing partners to download the list  of tenants  who have authorized one or  all  of  the  applications for any selected environment as an  Excel file .   The export currently includes only the rows that are loaded and visible in the grid. Refactored Log Section   The log section has been refactored to provide  a cleaner  and more user-friendly experience. Users can now browse and interpret logs more easily and efficiently.   Improved Dark Mode Visibility   We have enhanced dark mode support in various parts of the Developer Portal to ensure better readability and visual comfort for users who prefer or rely on this theme. Security Fixes   This release includes important security enhancements,  which  improve the overall security posture of the Developer Portal.   As this marks our final release for the year,  we’d  like to take the opportunity to thank everyone for your continued feedback and support. We hope these improvements make  your experience with  the Developer  Portal even better, and we wish you a relaxing and enjoyable time ahead.   Build with ❤️by Developer Portal Team  

Chamal Asela Perera
18/12/2025
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Developer Portal - 2.6 Release

Hello, SuperOffice Developers! We’re excited to announce the release of  Developer Portal 2.6!  This version focuses on enhancing the user experience with the introduction of  Dark Mode , providing a more personalized and accessible workspace for all users. What’s New Dark Mode Support  – A new Dark Mode option has been added to improve usability, accessibility, and personalization. Users can now toggle between  Light ,  Dark , or  System Default  themes to match their preferences and working environments. Theme preferences are stored per user/session, ensuring a consistent experience. All pages, components, and widgets have been styled for theme consistency. The design complies with accessibility guidelines for contrast and readability. This update enhances readability in low-light environments, reduces eye strain, and delivers a modern user interface aligned with industry standards. Additional Updates Alongside Dark Mode, we've made a framework update as well to improve the performance and reliability of the Developer Portal. Build with ❤️by Developer Portal Team

Chamal Asela Perera
16/10/2025
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Developer Portal - 2.5 Release

Developer Portal – Community Release – 2. 5   Hello, SuperOffice Developers! We are ready to announce the release of Developer Portal 2.5! This version introduced a completely revamped permission model, providing site administrators more flexibility and control when assigning roles.   What’s New Revamped Permission Model Flexible   🛠️ Role Assignment – Assign roles at a more granular level, giving admins better control over access and responsibilities.   🛠️ Simplified Management – Easier navigation and clearer definitions make managing user permissions straightforward for admins, and clearer on the profile page what roles a user is assigned .   🛠️ Improved Security – Enhanced role segregation ensures sensitive information is better protected.   This new model ensures that every team member gets the right level of access—whether they’r e an ad ministrator, developer, partner or customer .   Additional Updates Alongside the new permission model, we have included a number of backend improvements to ensure better performance and reliability of the Developer Portal! Made with 💚 by Developer Portal Team 

Chamal Asela Perera
03/09/2025
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