SuperOffice CRM Professionals
Experienced experts in SuperOffice CRM - those primarily responsible for the setup, configuration, maintenance of SuperOffice in an organization, as well as those responsible for the implementation of applications or integrations, or provide consultancy services as to how an integration should be implemented using current industry standards.
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LATEST FORUM POSTS
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Anders LarssonPartner
Hi, I guess the final decision was to not reenable 10.2.9. for download. And that we instead wait for 10.3.3 as now stated in the Relese-details of 10.2.9 (under current version) SuperOffice Onsite Best regards
23 h, 30 m ago | 02:28 PM -
Michel Krohn-DaleStaff
Correct, we will improve this and make sure that Triggers for Service screen is hidden in upcoming versions.
18 Mar 2024 | 10:25 AM -
HF
Hampus FältströmPartnerHi, Yes it was considered but the customer already have a lot of extrafields on persons so having them separate gives more room for future expansion and clarity to what solution/function they belong to. With many-to-many criterias based on person_id its quite fast/easy to work with.
15 Mar 2024 | 01:14 PM -
Georg DiczigPartner
Hi Sverre, Thank you for your answer. We will try to solve this externally. Georg
11 Mar 2024 | 05:09 PM -
David HollegienPartner
Yes it is public now, thanks!
7 Mar 2024 | 02:05 PM
Technical blog posts
End of life - Microsoft 365 Document Integration (Sharepoint v1.0)
This is a formal announcement of End of Life for our Microsoft 365 Document Integration ( Sharepoint v1.0). This is a feature that only has been available for Online customers through our Appstore . You can already now migrate to our new application SharePoint Documents 3.0 that is the new and improved version for handling document integration to SharePoint . We will end our support effectively from 2024-09-01 . After this date you are not able to create new documents from SuperOffice until you have migrated to the new version . What is Microsoft 365 Document Integration ( Sharepoint v1.0)? It is an application that have provided customers with two features. First it has enabled customers to login with their own IDP , Office 365, for au thentication with the user’s email address. Secondly it has offered CRM Online customers the possibility to use Office365 SharePoint for document management in SuperOffice. U sers have been able to create and edit documents from any computer without a local Office package installed . What does this mean for you as a customer? You have to migrate to our new features for logging in with your IDP and integrating the document storage with SharePoint. Super ID will let you use your own IDP for logging into SuperOffice . SharePoint Documents will let you store your documents in SharePoint. This is our new and improved app that will make you more efficient. If you would like to migrate your documents to the new solution, we have a guide that will help you with that. Migration guide We recommend that you reach out to your SuperOffice consultant to discuss how you should migrate in the best way based on your situation and configuration . If you are unsure a bout who to contact, you can always get in touch with our Support team through support@superoffice.com to get guidance and contact details to the local consultant team. Reasons for announcing End of Life are as follows: The app is built on technology that is deprecated by Microsoft. We would like to emphasize that we have created a new and better integration to SharePoint that you can migrate to , without any licence cost, and enjoy a better user-experience. The old app also has some design aspects that aren’t perfect for a lot of customers. In the old app t he SuperOffice Archive and the SuperOffice Template folders need to be located on the Root of the SharePoint site, and not as a sub-site or a virtual site, which means all Microsoft 365 users need minimum read access to Root of the SharePoint site. The old app requires extended access rights to run custom scripts, this is usually not according to today’s best practices for IT security.
Mikael MånssonDeveloper Portal – 1.18 Release
Hello, SuperOffice Developers! We are excited to announce the first release of 2024! In this release, we have introduced a new feature that allows partner administrators to add their own users to their organizations. Adding own users You can now navigate to the User section on the Partner page and add your own users. In this way, Partner members with User rights can add users that share a common tenant in production . You can find more information in the add users in SuperOffice docs , Apart from this, we have also improved the drag and drop functionality across the developer portal. Now you will have a seamless experience when you use the drag and drop functionality. Additionally, we have implemented a framework update and enhanced security measures to deliver a more robust and up-to-date secure service for all users. Last but not least, we have addressed and resolved several bugs to ensure a smoother user experience for both Developer Portal and App Store users. Thank you for using the SuperOffice Developer Portal!
Chamal Asela PereraDeveloper Portal – 1.17 Release
Hello, SuperOffice Developers, We are super excited to announce the last release of the 2023 for all of you. In this release, apart from fixing few bugs and, we have introduced a new application widget for all of you. Customer Authorization Widget Partners can see the total number of new customers for given application in selected time range. Partners and SuperOffice employees can see the latest applications with authorizations. You can add the widget to the landing page by following the usual process of adding widget. You will now see a new widget ‘New Customers’! Click on ‘Add Widget’ button to add this to the landing page. Once added, the widget by default displays new customers from the last seven days. Selecting the time filter, provided in the drop-down menu, you can change the time range. Please note that only the standard applications are listed down in this widget. In addition to this, we have also introduced a new filter on Customer ID in the API metrics page. This filter helps you to identify which customer have the high API calls in given duration when partners have many customers. Apart from this, we have updated our internal libraries to give all of you a secured developer portal experience. Highlights from our previous releases In case If you have missed it, we added some other fantastic features over the past couple of months. Introduced a way to preview the latest changes made for partner profile and app profile changes in App store. You can now preview the changes made for SuperOffice Development environment. Improved the image uploading experience by providing the option to crop and resize the images when the images are not in correct size. Introduction of Messaging centre - organizations are now able to view the messages related to their applications received inside the Developer portal. Improved validation messages when publishing an application. Sidebar navigation menu now supports a collapsible menu, allowing more spaces to viewing details – including a new set of icons both in the navigation menu and the Create Application wizard. Thank you for using the SuperOffice Developer Portal! Merry X’mas and Happy Holidays! 🎅🎁🎄
Chamal Asela PereraEnd of life - Lotus Notes Link
This is a formal announcement of End of Life for our SuperOffice Lotus Notes Link. This is a feature that only has been available for Onsite customers. We will end our support effectively from 2024-01-01 . What is Lotus Notes Link? SuperOffice Mail Link is a plug-in that links the Lotus Notes mail client with SuperOffice CRM and/or SuperOffice Service. This means that among other things, you can: Archive emails and attachments to SuperOffice CRM. Archive an email as a document or a task in SuperOffice CRM. Archive an email as a request in SuperOffice Service. Search for the sender of an email. Set functions for default archiving. Use SuperOffice templates or predefined email body templates when creating emails. Update the information about companies and contacts in SuperOffice CRM based on emails you receive. What does this mean for you as a customer? You are recommended to switch to SuperOffice Inbox . The inbox in SuperOffice CRM is based on a separate email client, which gives you access to your email via the Internet, without requiring you to have an email program installed locally on your PC or MAC. Reasons for announcing End of Life are as follows: Lotus Notes mail client is no longer a commonly used mail client in today's market and thus rarely any of our customers are using it. It is based on old and outdated technology that receives very few updates from its developer. Security issues because of legacy libraries used in the software creates a high business risk.
MikaelM@superoffice.comZip it up!
In the dynamic world of online application development , change is the constant companion of progress. Today, we're thrilled to announce a significant transformation that will streamline your access to essential resources and supercharge your development journey. Since we launched the Developer Portal and its documentation a year ago, the existing general online application development documentation (such as onboarding and certification requirements) and the new portal-specific content have resided in two distinct sections. This division has existed both in our GitHub repository and on the SuperOfficeDocs website. Simplified access and streamlined navigation As of today, we are excited to reveal the seamless zip of these documentation sections. This merger represents a significant milestone in our ongoing commitment to enhancing your experience. Navigating through documentation can sometimes feel like a maze, with valuable information hidden around corners. We've heard your feedback and concerns, and we're taking action. Finding what you need is now simpler than ever, whether you're an experienced developer or just starting out. There's no need to toggle between different sections or wonder where crucial information is located. The Online apps / Application development section now seamlessly integrates with the Developer Portal section, unifying your access to a wealth of development resources. The URLs to the API references remain unchanged, ensuring consistency. The merger's motivation Why did we embark on this journey of merging these two vital sections? The answer is straightforward: efficiency and clarity . By consolidating these resources, we've eliminated redundancy and established a more logical flow of information. This translates into quicker and more effective learning, with less time spent searching and more time devoted to coding and building. Content refinement In tandem with this merger, we've used the opportunity to meticulously review and update our content. Our aim is to ensure that every piece of information is as relevant and accurate as possible, providing you with the most up-to-date guidance. Can't Find What You're Looking For? We understand that even with these improvements, you may occasionally find yourself searching for a specific page. In such cases, remember that in addition to the site-wide search functionality, you can easily filter the table of contents to pinpoint the exact page you need. Pages previously under https://docs.superoffice.com/en/apps/ and https://docs.superoffice.com/apps/ have been moved! If you get a 404 on your bookmarked link, try developer-portal instead. Also note that we introduced language specific URLs this spring and inserted / en after the domain. In closing We're excited about this change, and we believe it will significantly elevate your experience as developers and partners. The merged documentation is now live at docs.superoffice.com/en/developer-portal , so go ahead and explore. Your feedback remains a valuable compass as we continue to evolve and refine our resources to meet your ever-evolving needs. Thank you for being an integral part of the SuperOffice community!
Bergfrid Skaara Dias