Question about feature toggles

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Hi,

If I am going to activate NewServiceRequest and customer does not use time zones today, eg it is not enabled ( SO 10.3.3 version)  in admin. Should I first activate Timezones before doing feature toggle(s):
NewServiceRequest
NewTimezoneHandling

The feature toggle is not updated for 10.3.3 ?
The new appointment dialog , is that available for 10.3.3 as feature toggle? (When will it be standard for OnPrem versions?)

For released function I guess the feature toggles should be removed from web.config 
For instance in my test environment I hade 10.1.6 and upgraded to 10.3.3 , but still has the SCILHostedArchives in web.config.
Should not the installer of certain version remove that if it is a released function ?

4 Apr 2024 | 06:59 AM

All Replies (11)

You don't need to have timezones enabled for the NewServiceRequest / NewTimezoneHandling feature toggles. 

There have been multiple issues fixed related to the new follow-up dialog in v10.3.4, so I wouldn't enable it on 10.3.3 in OnSite, the pilot page also specifically mentions you do need to have timezones enabled for that.

4 Apr 2024 | 07:32 AM
Thanks David!
Ok, great then I Ieave timzones as in and add the NewServiceRequest / NewTimezoneHandling feature toggles.
Will then not try to activate new follow up (even though it is in a TEST environoment)
4 Apr 2024 | 07:42 AM

One more quick question: If I still want to enbale test NewFollow Up in 10.3.3 environment.
What is the feature toggle value? or is it not possible to to toggle in 10.3.3 

4 Apr 2024 | 12:08 PM
It is 'NewFollowUpDialog'
4 Apr 2024 | 01:10 PM
Thanks David!
As per Frodes comment it seems to be "Official unsupported" in OnSite environments for now.
4 Apr 2024 | 01:55 PM

This is a good page to bookmark :)

Feature toggles | SuperOffice Docs

4 Apr 2024 | 01:15 PM
Only the feature toggled isn't mentioned there 😉 (probably since this isn't yet supported in OnSite)
4 Apr 2024 | 01:17 PM
I also noticed that it was missing, but wasnt quick enough to edit, before you replied :)
4 Apr 2024 | 01:20 PM

Hi Anders

no need to activate Timezones.only the feature toggle is needed between 10.2.1 and 10.2.5. NewTimezoneHandling is enabled by default from 10.2.5

The new appointment dialog, is that available for 10.3.3 as feature toggle? no, not decided on when it is available onsite yet

For released function the feature toggles can be removed from web config. Installer will not remove any custom added feature toggles. Old feature toggles should not have any affect.

4 Apr 2024 | 01:24 PM
Thanks for clarifying Frode!
4 Apr 2024 | 01:52 PM

I tried adding feature toggle NewFollowUpDialog=true to the latest 10.3.3 and it worked.

4 Apr 2024 | 04:59 PM

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