Support & frequently asked questions

Hi,   with Solution in Screen in old Service Module we can define tickets-associated Project-List and other Lists self-limited, -sorted and with deifned Display-Fields displayed in Tikcet-Edit to User-Select. The Solution is user-friemdly and easy to use:   Now we are suggested by our Account Manager to swith old Service to new one, but i found there is no perfect Solution for this in new Service Module, This Solution with limited List could be Showstopper. I have posted this Problem earlier, it was suggested with "triggered dialogs" but for us not user-friendly. Our Account Manager suggested  with Workaround to store limited, sorted, Display-fields in extra Table with Webhook Scripts if Project created/edit/deleted then display all data from there in Ticket-Edit, that's for me not technically secure, we have also extra Table to limited display in TicketEdit, then extraTable for extraTable is for me like arduous attempt. I see in new Service Module in ScreenDesigner we can simply define the Condition for limited List in Entity-Archive. I have tested and works fine. Could we register a Wish to develop this Function in Ticket Maincard? I do believe this will be helpful also for other User who want to display limited List in Screen. Once this is being updated, i see a clear Deadline to migrate our Tickets in new Service Module. Thanks!

I don't know how doable this is, but this would be a fabulous addition to SuperOffice.

Hi Starting today, all new and/or updated appointments in Superoffice, are being offset by +2 hours by Nebula. In O365 as well as in Superoffice. I have no idea where to look and/or how to find out if this is a Nebula issue or an O365. Regards Eddy