Navigate to custom URL


Hello All,


I was initially looking of setting up an URL on an error message so that users can click it and that will send them to a help document.

But I was not able to make CRM script produce a clickable URL

I found out about setNavigateTo, but unfortunatly, I cannot find a way to make it work with anything but Soprotocol.

Is it possible to send the susers to a custom URL upon clicking Yes (for example)?

Thank you!

24 Apr 2024 | 01:43 PM

All Replies (7)

Hi Andrei,

It is not possible to open an external url using the setNavigateTo/in a dialog.

You can redirect to an external url using:

setVariable("url", "your url here");

But that only works if you directly execute the script using the url (so blogic.fcgi?action=doScript&includeId=yourincludeid)

Like this:

25 Apr 2024 | 07:56 AM

Hello David,


Thank you for your reply.
Unfortunatly, the URL route does not really help us in this specific situation.

Do you know if its possible to turn text in a hyperlink in a dialog box like this click me

25 Apr 2024 | 08:38 AM
Hi Andrei, no it isn't possible to include a link or other html in text part of the dialog.
25 Apr 2024 | 09:29 AM

Hello David,

Thank you!

26 Apr 2024 | 10:39 AM

A wish was registered based on this topic and is implemented in the next online release:

4 Jun 2024 | 09:25 PM

This issue has been resolved in 10.3.7. The recommended guidance is to use the SetMarkdown method to add markdown with styled formatting, including hyperlinks.

See the EventDataDialogDefinition.setMarkdown documentation for details.

7 Jun 2024 | 02:19 PM

Thank you!

7 Jun 2024 | 02:45 PM

Add reply