Pilot programs now testing

SuperOffice WebTools is a set of productivity tools for computers running both Windows OS and Mac. This includes document management integration against SuperOffice Web and CRM Online.

The SuperOffice WebTools app is free of charge and covered under the current Terms of Service for your SuperOffice CRM installation.

The latest version of SuperOffice WebTools that we are testing includes better support for predefined email templates, support for sending new, embedded invitations from SuperOffice CRM and various bugfixes and improvements (see Release Notes)

Sign Up and Download

To sign up as a Pilot Customer, your SuperOffice administrator simply adds your user or your user group to the "Join pilot program" in the preference section. This is done in the SuperOffice Settings and maintenance client;

Open "Settings and maintenance", go to Preferences / Functions / Join pilot program for WebTools 

You may add users individually, by user group, or include all users. Click [Save] to add users to the list.

SuperOffice Web will automatically detect new Pilot versions of WebTools and offer the user to update. WebTools can also be downloaded manually from the download menu inside SuperOffice.

Who can join the pilot program?

We are interested in hearing from customers who use:

• Online or SuperOffice OnSite Web 8.5 R06 (or newer) 
• Any browser supported by SuperOffice
• Optional: Microsoft Outlook 2007 or newer
• Optional: Lotus Notes 8 or newer
• Mac: OS X 10.10 (Yosemite) or newer

What's in it for you?

By being a Pilot tester you will get a head start and early access to this version. With the new features comes an important update that will provide better and improved overall connection experience.
This Pilot program will be valuable for customers eager to test versions before release, and to get the most up to date versions, as well for SuperOffice - to make sure this version gives the desired results on stability and performance.   

When can you start?

• October 2019

Pocket CRM provides real-time access to your CRM data through an intuitive and user-friendly app that you can use on both your smartphone and your tablet.

This app should come with a warning because you can quickly become addicted to having things this easy. With SuperOffice Pocket CRM you are: always in-touch; always informed; always updated and always available.

SuperOffice Pocket CRM is available for iOS and Android devices and covered under the current Terms of Service for your SuperOffice CRM installation.

Sign Up

The app is in Beta, meaning that it is still in the testing phase. You get the beta-version by opting-in. By clicking the opt-in link and start using the app during its Pilot period, you have by default accepted the Beta Agreement Terms.

To sign up as a Beta customer, simply sign up as a beta-customer following the instructions in these forms:

Android: https://play.google.com/apps/testing/no.superoffice.pocket.j2me.SuperOffice

iOS: https://testflight.apple.com/join/EjpmVzjb

Who can join the Beta?

We are interested in hearing from customers who use:

• Any SuperOffice OnSite 8.1 or newer 8.x
  • For SuperOffice 9.x - Please see 'SuperOffice Mobile CRM'
• Any phone supported by SuperOffice Pocket

What's in it for you?

By being a Beta tester you will get a head start and early access to new versions. This Pilot program will be particularly valuable for SuperOffice - to make sure this version gives the desired results on stability and performance. New features and functions, as well as bug fixes, comes on each release.

This is an add-in to Oulook. The connection will help you save time and stay productive by letting you access key SuperOffice CRM information and features directly in your email – so you don’t have to switch between systems.

Save new contacts and emails or see key contact history information quickly and easily through the add-in panel in real time.

The zero footprint application means you don’t need to install anything - simply add and connect. No installation also means no need to carry out updates. The cloud to cloud solution will centrally and automatically update everything for you.

KEY FEATURES INCLUDE:

• Save emails to contact cards in your SuperOffice CRM directly from outlook.
• Easily attach documents from your CRM, and archive communication into your CRM – without leaving Outlook.
• Zero footprint application - no installation requirements. Simply enable it on your browser.
• Cloud to cloud solution means no updating needed.
• Integration works with all applications across Outlook 365 platforms - Windows, MacOS, Android and iOS devices.

Major features in this version 2.0:

• Create activity in SuperOffice
• Create request in SuperOffice
• Add message to request
• Create sale in SuperOffice

Who can join the pilot program?

This free add-in requires you to have

• CRM Online subscription
• Office 365 subscription

How to join the pilot program?

No sign up required, just deploy the add-in to the users. Read how to deploy the Oulook add-in in our pilot forum here.

Mobile CRM provides real-time access to your CRM data through an intuitive and user-friendly app that you can use on both your smartphone and your tablet.

This app should come with a warning because you can quickly become addicted to having things this easy. With SuperOffice Mobile CRM you are: always in-touch; always informed; always updated and always available.

SuperOffice Mobile CRM is available for iOS and Android devices and covered under the current Terms of Service for your SuperOffice CRM installation.

Sign Up

The app is in Beta, meaning that it is still in the testing phase. You get the beta-version by opting-in. By clicking the opt-in link and start using the app during its Pilot period, you have by default accepted the Beta Agreement Terms.

To sign up as a Beta user, simply sign up by following the instructions in these forms:

Android: https://play.google.com/apps/testing/no.superoffice.mobile

iOS: https://testflight.apple.com/join/VaSLz5VC

Who can join the Beta?

We are interested in hearing from customers who use:

• Any Online or SuperOffice OnSite 9.1 or newer
• Any device with minimum version:
  • Android ver 8.0 and newer
  • iOS ver 12 and newer

What's in it for you?

By being a Beta tester you will get a head start and early access to new versions. This Pilot program will be particularly valuable for users to test new features of Mobeil CRM and for SuperOffice - to make sure this version gives the desired results on stability and performance. New features and functions, as well as bug fixes, comes on each release

SuperOffice AI is an umbrella of specific AI Services that we integrate across our CRM Online product line. We will use public available AI services, like Microsoft cognitive services to process our CRM data and automate more of the manual processing our users spend time on today.

By creating and offering SuperOffice AI Services to our customers, we want to help our customers:

• Increase efficiency by providing features for automation.
• Increase globalization by offering features for handling / detecting foreign languages.
• Increase customer Satisfaction by enabling features for detecting importance and the customer's emotional language.

The AI-driven features provided by SuperOffice AI Services will be as following:

• Text analysis (ed. 1 -  16.02.2021):
  • Language detection
  • Sentiment detection
  • Translation services
• Machine learning categorization (ed. 2 -  ETA 16.03.2021)
• Chatbot APIs (ed. 2 -  ETA 16.03.2021)
• AI Mobile business card scanner (incl.)

Who can join the pilot program?

We are interested in hearing from customers who use:

• CRM Online and Service

How to join the pilot program?

You can sign up here. This pilot program is handled centrally by the R&D Services team.