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Product Roundup 2025 | Highlights Across Marketing, Sales, Service & Integrations.
In this Product Roundup, Product Managers from Marketing, Sales, Service, and Integrations walk through key highlights from 2025 and share what they’re focusing on now. For more details and related links, see the Community article: https://community.superoffice.com/en/product-releases/whats-new/product/product-roundup---2025-highlights/
02/12/2026Product Roundup 2025: Highlights across Marketing, Sales, Service & Integrations
Watch the webinar for an overview of key highlights from 2025 and current focus areas across the product.
02/10/2026
Sneller innoveren tijdens groei: Hoe doet Fruity Line dat?
Wat gebeurt er als een snelgroeiend foodbedrijf wordt overspoeld met klantvragen, klachten en duurzaamheidsverzoeken? In deze video vertelt Fruity Line hoe groei zorgde voor meer werkdruk, minder overzicht en versnipperde klantinformatie en hoe ze dat wisten om te buigen naar betere service, meer rust én snellere productinnovatie. Meer weten over deze case? Check https://www.superoffice.nl/referenties/groot--en-detailhandel/fruity-line/ #superoffice #Fruityline #crm #innovatie
01/07/2026Dashboard improvements
Get ready for some smarter insights with these crucial dashboard improvements!
12/02/2025
More pipeline, less guesswork.
Introducing Lead Management
11/27/2025Latest forum posts
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Espen SteenPartner
Hi, I've tested out custom styling today and here's some immediate feedback: The class dropdown appears to be searchable, but the search doesn't work. There's no "button" selector in the class dropdown. I was able to select it by using ".form-form .Button" though. Some customers have multiple, often many, forms where they would want the same styling on all their forms. I think a good idea would be having a "CSS template" where you could make the CSS centrally, then select that CSS template in a dropdown list when you are configuring the form. That way you wouldn't have to copy the CSS to each form, and less technical users wouldn't have to worry about the code but instead just select the design someone has already made for them. Other than this I really liked it, and it worked well on first try! Espen
9 h, 31 m ago | 10:06 AM -
David HollegienPartner
Hi, did you enable the custom objects feature toggles in the web config? (V1-V4)
13 Feb 2026 | 10:43 PM -
Frode BerntsenStaff
Pilot Setup Guide: SuperOffice Database Replication Version: 1.0 (Pilot Phase) Status: Beta / Parallel Run This document outlines the technical requirements and steps to set up the new SuperOffice Replication Pilot. Unlike the legacy "Mirroring" solution, this client uses Change Data Capture (CDC) to stream data changes from the SuperOffice Cloud (Source) to your local SQL Server (Target) in near real-time. Pilot Strategy for customers using "Database Mirror": During the pilot phase, you must run this replication client in parallel with your existing mirroring solution. Do not disable legacy mirroring until data integrity has been validated. Change Data Capture: Enabling CDC increases the database size (approx. +20%) and transaction log usage Summary of tasks: 1. Target DB : Create a new, empty local SQL database. Create a user with db_owner privileges 2. Download : Get Replication Client zip 3. Edit : Open appsettings.json. Update ConnectionStrings to point to your local target 4. Execution (Run as Admin) Run the following commands in order via CMD/PowerShell: a) Link Tenant b) Initial Load c) Register Service d) Start Service SuperOffice.Online.Replication.Client.exe provision SuperOffice.Online.Replication.Client.exe sync SuperOffice.Online.Replication.Client.exe install sc start "SuperOffice Replication Client" Task-list for the IT Administrator Phase 1: Approvals & Access Request Backend Enablement: Submit the Pilot Entry Form to request backend preparation. Note: SuperOffice Operations must manually enable Primary Keys on the source database before you proceed. Open and submit this form Network Configuration: Whitelist the following hostnames for outbound traffic (HTTPS/443): id.superoffice.com (Authentication) online.superoffice.com (Replication Stream) Phase 2: Local Environment Prep Create Target Database: Create a new, empty SQL database on your local server (or Azure SQL). Example Name: SuperOffice_Replication Create SQL User: Create a dedicated SQL user for the client. Permission Requirement: The user must have db_owner privileges (or minimally: Read/Write + Create Table rights). Phase 3: Client Installation Download Client: Download the Replication Client (zip file) . (Later: Log in to OC and download) Extract Files: Unzip to a dedicated folder (e.g., C:\Replication\ ). Configure Connection: Open appsettings.json and update the ConnectionStrings section. Example on how a connection string look like: "ConnectionStrings" : { "DefaultConnection" : " Server=YOUR_SERVER;Database=YOUR_DB;User Id=YOUR_USER;Password=YOUR_PASSWORD;TrustServerCertificate=True; " } Phase 4: Activation (Provisioning) Prerequisite: Ensure you have received confirmation from the Pilot Team that Backend Enablement is complete. Open Command Prompt (CMD) or PowerShell as Administrator. Navigate to the installation folder. Run the provisioning command: SuperOffice.Online.Replication.Client.exe provision Authenticate: A browser window will open. Log in with your SuperOffice Administrator credentials - for your CRM Online tenant. (If multi-tenant) Select Tenant: Choose the customer tenant you wish to replicate. Create Session: Enter a unique name for this replication session (e.g., Pilot_Prod_Node_01). Phase 5: Go-Live [ ] Run Initial Sync: Download the schema and initial data load. SuperOffice.Online.Replication.Client.exe sync Duration depends on database size. This step creates the tables in your local SQL DB. [ ] Install as Service: Register the client as a Windows Service for continuous background operation. [ ]Start Service: Start the Windows Service for continuous background operation. SuperOffice.Online.Replication.Client.exe install sc start "SuperOffice Replication Client" [ ] Verify Service is started. Phase 6: Maintenance & Validation [ ] "Database Mirror"-customers - Data Validation: Periodically compare row counts between your legacy Mirroring database and the new Replication database to ensure integrity. [ ] Monitor Disk Space: Ensure your local server has sufficient storage for the growing database.
13 Feb 2026 | 02:40 PM -
Frode BerntsenStaff
SuperOffice Online Replication allows customers to stream their CRM data from the SuperOffice cloud into their own infrastructure (SQL Server) in near real-time. Why are we running this pilot? We are launching the Replication Pilot to validate the successor to our legacy "Mirroring" solution. This is a critical infrastructure upgrade driven by three main factors: Future-Proofing for Cloud : Legacy Mirroring is not supported in our new Azure Public Cloud (APC) environment. As SuperOffice migrates customers to APC, all Mirroring users must eventually switch to Replication to maintain access to their data. Real-Time Data: We are moving from scheduled batch updates (every ~20 minutes) to near real-time streaming. The new solution uses Change Data Capture (CDC) technology to stream changes immediately as they happen. Simplified Security: We are switching from a "Push" model to a "Pull" model. You no longer need to host a public-facing web service (WCF/IIS) or open incoming firewall ports. The new client sits safely inside your network and reaches out to us. Who can join? This pilot is designed for IT administrators and partners who are comfortable managing SQL Server infrastructure. You are a good fit if: You currently use Mirroring: We specifically need existing customers to run this new client in parallel with their old solution to verify that the data is identical. You have SQL Server resources : You must provide a local SQL Server (or Azure SQL) and have a dedicated IT resource capable of installing Windows Services and configuring connection strings. Report your interes here
13 Feb 2026 | 02:04 PM -
Taofeek AdesinaStaff
Hi Espen, If you are free today, we can connect on Microsoft Teams to check on the issue. Please, let me know
12 Feb 2026 | 09:33 AM -
Margrethe RomnesStaff
Hi Alexander, I beleive I already answered you in the request you sent, but for others who find your question: Take a look at PATCH for the entity you want to update, here for company cards: https://docs.superoffice.com/en/api/reference/restful/rest/Contact/v1ContactEntity_PatchContactEntity.html
30 Jan 2026 | 03:21 PM
Active forums
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Settings and maintenanceLet's talk about preferences, lists, labels, SAINT, data import and other CRM administration topics.
01/12/2026 160 -
SuperOffice add-ons
Let's talk about Customer Engagement Platform (web forms, chat, Customer Center) calendar synchronization, SuperOffice AI, and much more.
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Custom styling
Custom styling
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